Customer Service FAQ

What are the promotion dates?
The promotion starts on Sunday, 9/9/07, when the free Collector’s Album is released to consumers at retail locations. There will be a coupon in the Post-Dispatch that can be cut out and redeemed for a FREE Collector’s Album at participating retailers. Limit: one Collector’s Album per coupon per
customer.

Beginning on Monday, 9/10/07, a different medallion will be released for sale each day*. A corresponding coupon will be published in the St. Louis Post-Dispatch. Customers must present one coupon for each medallion purchased. Limit: one medallion per coupon per customer.

The final medallion will be released on Thursday, 10/04/07.

How do I buy the Rams Medallion Collection?
Look for a coupon featuring individual players in the St. Louis Post-Dispatch every day* from September 10th- October 4th. Medallions featured on the coupon can be purchased at participating retailers for $2.99 each plus tax. You can find a list of participating retailers in the Post-Dispatch, or online at STLtoday.com. Limit: one medallion per coupon per customer.

What is the Rams Medallion Collector’s Album? Where can I get it?
The Collector’s Album is the best way to collect and store Rams Medallions. This custom-designed Collectors Album, featuring Rams photos and profiles is available for free with a coupon from the St. Louis Post-Dispatch at participating retailers. The coupon for the album is available on Sunday, 9/9/07 and may be featured in additional publications if inventory is still available.

Who do I call with questions?
Call Post-Dispatch Customer Service at (314)340-8965. They can answer your questions, or put you in touch with the appropriate individual to handle your concern.

Availability: M-F: 6:00 a.m.-7:00 p.m. / Sat: 7:00 a.m. - 3:30 p.m. / Sun: 7:00 a.m. – 1:00 p.m.

Can I return a damaged medallion?
Return policy subject to the discretion of the retailer.

I have a coupon for an X medallion but I want a Y medallion. Can I use the X coupon for the Y medallion?
No. Coupons are only good for the medallion featured on the coupon. However, each Saturday, a bonus coupon will run in the St. Louis Post-Dispatch. This bonus coupon can be redeemed for any previously released medallion.

If I have missed a medallion, how do I complete my set?
Check with participating retailers to see if they still have inventory available for previously released medallions. If the desired medallion is no longer in-stock, you may obtain a Merchandise Request Application from participating retailers which will allow you to submit coupons by mail for consideration of merchandise fulfillment by the Post-Dispatch at the conclusion of the promotion.

How do I obtain a coupon I might have missed?
Limited quantities of back issues are available at the Post-Dispatch, at 900 N. Tucker Blvd. You can order back issues for an additional charge by calling (314) 340-8888. In addition, you might check with friends and/or relatives.

Can I order the entire collection at one time?
Yes, visit www.stltoday.com/medallions to download an order form.

Are there restrictions on the number of medallions I can buy with one coupon?
One medallion, per coupon per customer.

Which players are featured in the collection?
20 of 2007 roster players, Scott Linehan and a Rams Team medallion. Look to the back of this sheet for each individual player.

Why aren’t some players included?
The players featured on the medallions are the regular season roster players as determined by the team at the start of the promotion (approximately). *Except on Saturday’s, when a bonus coupon, good for any previously released medallions will run

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